FAQ's
How can I pay?
We accept all major credit cards (Visa, Mastercard, Discover, Amex). We also accept Google Pay, Shop Pay, and Paypal.
What can I expect when purchasing your products?
All my kits come unassembled and un-weathered. The pictures on the website are painted and weathered to show realism. They are made primarily from bass wood and my 3D parts are resin printed. All of my kits I release a YouTube video on how to put them together. I do include instructions, but they vary depending on the complexity of the kit.
Do you offer coupons or discounts?
If you are a Patreon member, you will have access to discount codes for new products released. When you are finalizing your order, there is a section where you can enter any codes for discounts or coupons. This is where you will enter your Patreon code. Codes are good once per customer.
Shipping
We typically ship orders within one (1) week. For all new items released we will post on the website when we start shipping. Please keep that in mind when submitting your orders. There may be delays due to online demand, weather, or other issues that are out of our control. We will continue to do everything in our power to get your orders to you as quickly as possible.
Do you cover local importing fees?
No, we are not responsible for importing/entry fees. It is important for you to check those prior to ordering.
What are your Shipping Rates?
*Shipping will automatically be calculated for online orders. Please note that when you place an order online, your card is charged immediately upon checkout.